
Frequently asked questions
A: We are located in Barraba, northern NSW, Australia. This community allows us to be close to the source of many of the raw materials and recycled and repurposed bits and pieces we use in our work. Being situated in Barraba also enables us to support and contribute to the local community and economy. Additionally, Barraba provides a peaceful and serene environment, which is conducive to the creative process and allows us to craft our unique and sustainable products in harmony with nature. Our location is an integral part of our commitment to quality, sustainability, and community engagement.
Omnium Gatherum is exclusively an online store, offering a wide range of high-quality artisanal products. You can easily browse and purchase our products from the comfort of your home, and we strive to provide a seamless and secure online shopping experience. Our commitment to sustainability is reflected in our eco-friendly packaging and shipping methods, ensuring that your artisanal purchase arrives safely and responsibly. Thank you for supporting our online store and our talented artisans.
A: At Omnium Gatherum, we strive to provide a seamless and secure payment process to ensure that you can easily complete your transactions. Currently, we use PayPal for all our transactions. By using PayPal, customers can pay with a credit or debit card, or directly from their bank account. This ensures a seamless and reliable transaction process, allowing customers to shop with ease and confidence. Additionally, PayPal offers purchase protection and refunds for eligible transactions, further enhancing the overall customer experience. With our commitment to providing a seamless and secure payment experience, we aim to make shopping at Omnium Gatherum as convenient as possible for our valued customers.
At Omnium Gatherum, we are proud to offer shipping Australia wide. We understand the importance of reaching our customers no matter where they are located, so we have partnered with Australia Post to ensure that we can deliver our products to you, no matter where in the country you may be. However, we are always working to expand our shipping capabilities, so if you are located internationally, please reach out to us directly to inquire about potential international shipping options in the future.